Privacy policy

The TrackInfo team cares about ensuring the security of its customers' data. That is why we have created this Privacy Policy so that you do not have to worry about what happens to your personal data that you have provided to us for registration.

By registering on the website, you consent to the processing of all data entered for registration in order to properly provide TrackInfo services. The proper provision of TrackInfo services involves the transfer of your information to TrackInfo's contractors, administrative persons and bodies involved in the technical organization, administration and maintenance of the Internet address space and the storage of information on servers connected to the Internet, including within the framework of procedures and requirements established by ICANN.

By registering on the website, you also confirm that you have read the list of your rights as a data subject in accordance with Article 8 of the Law of Ukraine "On Personal Data Protection". This list is available at the following link:


1.1. When registering on the site, we ask you to provide the necessary personal information (such as email, nickname, social media ID, etc.) to the extent necessary to provide the services. We reserve the right to request additional personal information if necessary.

1.2. Cookies: When you visit our website, we send one or more cookies to your computer or other device. Cookies are used to improve the quality of the services provided and to save user preferences for repeated visits to the website.

1.3. Information about visits - when you access the site, our servers automatically record certain information. These server logs may contain information such as the web request, IP address, browser type and language, date and time of the request.

1.4. Selling services on partner sites - some of the services we offer are linked to other sites. The personal information you provide to such sites may be transferred to us to provide these services. We process such information in accordance with this privacy policy.

1.5. TrackInfo may process personal information on servers in Ukraine and in other countries. In some cases, users' personal information is processed outside the user's country.


2.1. We provide access to your personal information to other persons only under the following limited circumstances (one of them):

2.1.1. We have your authorization to do so. We need your consent to transfer any confidential information to us.

2.1.3. We have a good faith belief that access, use, preservation or disclosure of such information is necessary to: comply with the laws of Ukraine, including providing information at the request of individuals and legal entities, institutions, organizations of any form of ownership or government agencies that have the right to receive such information in accordance with the laws of Ukraine; investigation of potential violations of the Public Offer, which involves providing information about you in response to a duly executed lawyer's request with information about violations; detecting and preventing fraudulent activities, as well as solving security problems and eliminating technical malfunctions; protecting against an immediate threat to the rights, property or safety of the TrackInfo website, its users or the public, within the framework of the legislation of Ukraine.


3.1. We take all necessary measures to protect data from unauthorized access, alteration, disclosure or destruction. These measures include, in particular, internal review of data collection, storage and processing processes and security measures, including appropriate encryption and measures to ensure physical security of data to prevent unauthorized access.


4.1 We do our best to provide you with access to your personal data and either correct it if it is incorrect or delete it at your request, unless its storage is required by law or is justified by legitimate business purposes. Before processing requests, we ask users to confirm their identity and the information they want to receive, correct or delete.


5.1. Any personal data of the user can be deleted upon request after confirmation of identity. A request for deletion of information can be left through the feedback form at, being sure to indicate your email and what information you want to delete.


5.1. This Privacy Policy may be changed from time to time. Changes made to this privacy policy will be posted on this page.